REFUND POLICY
Last updated: 18.08.2025
We hope you love everything you order from Yumble. But if something’s not right, here’s how refunds and returns work.
Returns & Refunds
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Due to the nature of food products, we generally cannot accept returns once items have been opened.
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If your order arrives damaged, incorrect, or faulty, please contact us within 7 days of delivery.
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To process a refund or replacement, we may ask for photos of the product and packaging.
Non-Returnable Items
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Opened or partially consumed products
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Perishable goods past their expiry date
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Sale or promotional items (unless damaged or faulty)
Refund Process
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Contact us at support@yumblestore.nl with your order number and issue.
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If approved, refunds will be issued to your original payment method.
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Processing times: 5–21 days depending on your bank or payment provider.
Exchanges
We only replace items if they are defective, damaged, or sent in error. If you’d prefer an exchange instead of a refund, let us know.
Shipping Costs
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If a return is approved, we’ll cover shipping costs for faulty/incorrect items.
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For voluntary returns (if offered), customers are responsible for return shipping fees.
Late or Missing Refunds
If you haven’t received your refund within the expected timeframe:
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Double-check your bank account.
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Contact your card provider — it may take some time before your refund is officially posted.
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Still stuck? Reach out to us at support@yumblestore.nl, and we’ll be happy to help.
Contact Us
If you have questions about our refund policy, drop us a line at: support@yumblestore.nl